Linda Barentine

 

·               Motivated, fun, self-starter with a great sense of humor and creative personality. Works independently or in a team.

·               Being flexible, friendly, a people person, open to change, and detail oriented with a positive attitude comes naturally.

·               Outstanding analytical, critical thinking, problem solving and decision making skills for any situation with integrity.

·               My expertise and skills has made me exceptional in planning, time management, organizational and multi-tasking.

·               Excellent interpersonal and cross-functional communication, listening and negotiation skills (written, oral and verbal).

·               Ability to work and communicate with people from widely diverse cultural, ethnic and socio-economic backgrounds.

 

·               IT Projects:  Password security deployment with UnitedHealth Group to 168,000 employees in 21 countries. 

·               Windows 7 migration and hardware upgrade to 100 Bremer Bank branches with 2000 employees.

·               IT security implementation to 133 Target Canada stores with 17,600 employees.

·               Bilingual Tech Support (English and French language) to 250 Best Buy Canada stores with 17,000 employees.

·               Financial systems upgrade to 17,000 financial advisors with Ameriprise Financial.

 

·               Project Management/PPM tools: AtTask, CA Clarity, Lotus Notes, MS Project, Open Workbench and SharePoint.

·               Financial Management:  Accounts Payable, Budget Forecasting, Tracking Expenses and Purchase Orders.

·               Microsoft Office: MS Access, MS Excel (macros, charts, pivot tables), MS Outlook, PowerPoint, MS Word and Visio.

·               Graphic Design: Adobe Creative Suite (Flash, HTML, Dreamweaver, Photoshop, CSS), Mac OS and Photography. 

·               Technical and IT Support: Remote Desktop, Symantec Ghost, Ticketing, VNC and VPN and Windows 7.

·               Foreign language proficiency:  Fluent in the English and French languages (reading, writing, and speaking).

 

 

UnitedHealth Group | Minneapolis, Minnesota | April 2015 – November 2015

Fortune 100 company and world’s most admired company for Insurance and Managed Care

Senior IT Business Analyst | Deployment Project Coordinator | IT Consultant with Iris Consulting Corporation

 

·               Worked remotely at home for a deployment of a password security solution to 168,000 employees in 21 countries.

·               Increased communications by leading meetings using MS Outlook and Cisco WebEx for 5 Project Managers.

·               Wrote SharePoint documentation with MS Project, Access, Word, Excel, PowerPoint and Visio in a timely manner.

 

IT Professional on Sabbatical | Saint Paul, Minnesota | 2014 – 2015 | I took time off for personal matters.

 

Bremer Bank | Saint Paul, Minnesota | December 2012 – March 2013

Banking services for Minnesota, Wisconsin, and North Dakota

Deployment Project Coordinator in the PMO | IT Consultant with PDS IT

 

·               Improved deployment by creating Excel spreadsheets of server data from 100 bank branches in a timely manner.

·               Reduced Windows 7 migration risks by quickly updating 15 plans, tasks and timesheets for 250 resources in AtTask.

·               Increased communications by coordinating meetings for 2 Project Managers and 5 Technicians with MS Outlook.

·               Created SharePoint documentation and tracked expenses with MS Project, Word, Excel, PowerPoint and Visio.

·               Negotiated with vendors that resulted in decreased costs by over $2000 on the computer purchase orders.

 

Best Buy Canada, Inc. | Richfield, Minnesota | May 2012 – September 2012

Fortune 100 company and the world’s largest consumer electronics retailer

Level 2 Bilingual (English and French) Technical Support Analyst | IT Consultant with Experis

 

·               Increased store productivity by troubleshooting the hardware and software issues for 250 managers with 17,000 employees all over Canada.  Updated BIOS configurations.  Imaged hard drives with Symantec Ghost.

·               Improved communications for 30 Quebec managers by interpreting and translating from French to English. 

·               Wrote and resolved over 1000 support tickets in a timely manner by speaking on the phone, writing emails in MS Outlook and by using VPN, VNC and Remote Desktop diagnostic tools.  Escalated incidents to Level 3 as needed.

Target Corporation | Minneapolis, Minnesota | September 2011 – January 2012

Fortune 100 company and the fifth largest discount retailer in the world

IT Project Coordinator | Clarity Administrator | IT Consultant with Kelly Mitchell

 

·               Reduced IT security risks to 133 Canadian stores with 17,600 employees by quickly updating 15 project plans, tasks, timesheets and reports for 250 resources in CA Clarity and Open Workbench to present at weekly status meetings.

·               Increased communications by coordinating meetings for 3 Directors and 2 Project Managers with MS Outlook.

·               Wrote and created SharePoint documentation with MS Project, MS Word, MS Excel, PowerPoint and Visio.

·               Improved the budget forecasting by delivering updated reports of the financial data in a timely manner.

 

Saint Paul College | Saint Paul, Minnesota | May 2009 – August 2011

Ranked the number one community college in the USA

Level 1 IT Technical Assistant | Graphic Design Student

 

·               Improved student communications and college registration by training over 500 students individually on how to troubleshoot their hardware and software issues and by photographing them for their identification cards.

 

Ameriprise Financial, Inc. | Minneapolis, Minnesota | July 2006 – February 2008

Fortune 500 company and global financial leader

Executive Assistant | Senior Project Coordinator | IT Consultant with Kelly Services & Cognizant Technology

 

·               Increased the deployment of 25 SDLC projects and reduced risks to 17,000 financial advisors by on boarding and off boarding over 250 global associates and processing timesheet reports with CA Clarity in a timely manner.

·               Improved communications by coordinating meetings for 2 Directors and 10 Project Managers with Lotus Notes.

·               Created and updated SharePoint documentation with MS Project, Access, Word, MS Excel, PowerPoint and Visio.

 

 

Kelly Services, Inc. | Minneapolis, Minnesota | 2004-2008

Fortune 500 company and global workforce solutions leader

Executive Assistant | IT Consultant with Adecco & Kelly Services

 

Minnesota Academy of Technology | Saint Paul, Minnesota | 2004

Charter School for Secondary students

Office Manager for the School Director

 

Bank Cherokee | Saint Paul, Minnesota | 2001-2003

100 years of community banking in Saint Paul

Office Manager for the Financial Advisors & Insurance Sales

 

Manpower | Minneapolis, Minnesota | 1999-2001

Fortune 500 company and global workforce solutions leader

Administrative Assistant | Web Designer | IT Consultant

 

The Travelers Companies, Inc. | Saint Paul, Minnesota | 1998-1999

Fortune 500 company and insurance leader

Legal Secretary | Web Designer | Financial & Professional Services Department

 

Saint Paul Public Schools | Saint Paul, Minnesota | 1988-1998

More than 39,000 students in one of Minnesota's largest public school districts

Project Coordinator | Budget Analyst

 

 

GRAPHIC DESIGN (Adobe Creative Suite) | Saint Paul College | Saint Paul, Minnesota | GPA:  4.0

 

MICROSOFT WEBMASTER CERTIFICATES | Premier Computer Education | Saint Paul, Minnesota

 

HIGH SCHOOL DIPLOMA | Harding High School | Saint Paul, Minnesota